Background
LEADERS LATAM is a real estate marketing agency running Meta campaigns for property developers across Latin America. Facundo and his team manage lead generation for multiple clients simultaneously — from ad creative to post-click qualification.
Challenge
As the agency grew, every new client meant more chats to answer manually. The team was handling every WhatsApp conversation by hand — qualifying leads, responding to inquiries, following up on cold threads. It worked at one or two clients. At five it became unsustainable.
“We were manually answering every chat. Not scalable.”
Solution
Facundo added Chatfuel as the AI layer on top of every Meta campaign. The AI now picks up every lead the moment they write — on WhatsApp and Instagram — qualifies them automatically, and routes the warm ones to the sales team. Setup took minutes per client. No developers, no complex integrations. Facundo described the qualification logic in plain language, and the AI handled the rest.
Impact
Today the agency runs 8 active clients and processes 8,000 leads per month — without adding headcount. The shift changed more than just volume. Facundo can now pitch AI as part of his service offering, which lets him charge more and close new clients faster.
“Now we have 8 clients, receiving 8,000 leads per month, and Chatfuel makes all of this possible.”
Facundo González
LEADERS LATAM